Welcome to the WaterSmart Program



The Town of Franklin is excited to introduce you to WaterSmart. It’s part of our commitment to provide you with the best tools to better manage your water use and your bill. This tool will allow us to notify you of unusual usage or rebate opportunities - saving you money, one drop at a time! We encourage you to get started today by logging on to the WaterSmart Web Portal (www.franklinma.watersmart.com). To register for this free service, just enter your billing account number and email address. You can then access all of your utility data as soon as it becomes available each billing period, see how your water use compares to similar sized homes in your neighborhood, and get access to customized recommendations on how you can save water and money.

We hope you take advantage of this exciting new service!