Welcome to the web page of your Department of Public Works. The DPW oversees the Highway Division, Water and Sewer Division and the Grounds Division. We maintain all public property, town fields, roads, sidewalks and much more. If you ever need assistance, please do not hesitate to contact us. We hope you will agree that your DPW is "Gettin' it done" for you!
Mission Statement
The Department of Public Works mission is to support and enhance the quality of life for the Town of Franklin's residents, businesses and visitors by providing well planned, environmentally sensitive, cost effective infrastructure and services to promote public health, personal safety, transportation, and economic growth.
What We Do
The Franklin Department of Public Works (DPW) provides a wide range of services to the residents of Franklin. The six departments (Administration, Engineering, Highway and Grounds, Water, Sewer, and Solid Waste and Recycling) provide services including constructing and maintaining roadways, water, sewer, and stormwater infrastructure.
The DPW reviews the design and construction of public/private development, conducts trash removal and recycling services, and develops and maintains all town owned open space, parks and recreation areas. The Franklin DPW is dedicated to efficiently and effectively maintaining and preserving the infrastructure of the Town in the most cost effective and environmentally conscious way. The department provides excellent customer service and high quality utility services in an effort to preserve the public safety and maintain a high quality of life for all town residents.
Gather the name of the selling property owner, the buying property owner, the address of the property and the date of the closing.
Visit https://franklinma.portal.opengov.com/categories/1078 to request a final water reading online 24 hours a day, 7 days a week. Appointments can be made Monday through Friday, 8 AM to 2 PM (Appointment times during summer hours differ slightly).
Once a request is submitted, and if the home is 20 years or older, a DPW staff member will reach out within 2 business days to schedule an appointment for our technician to enter the home before the closing.
A $100 fee per account is due at the time of request (with at least 48 hours notice). With less than 48 hours notice, the fee is $200 per account.
It is also recommended that you contact the Treasurer/Collector Office to check for any outstanding balances.
Submit a request onlineor call the Department of Public Works Administration Office at 508-553-5500. Please provide the pole number or street address nearest the streetlight and nearest crossroad if possible.
Your contractor must call us for a meter installation appointment. Before a meter can be installed we must have the utility ties (measurements for the water line) to the property from the contractor who installed the water line.
For additional information refer to the latest edition of the Information Mailer. These items may also be taken to the Beaver Street Recycle Station throughout the year.
The Beaver Street Recycling Center is open Friday and Saturday from 8 am to 3 pm, Tuesdays 12 pm to 3 pm, Sundays 9 am to 1 pm, April through November.
For additional information please refer to the latest information mailer which can be found on the Information Mailer.
