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Frequently Asked Questions
Building & Inspections Department
When do you need a permit? And what is the Permit Process
Why do I Need to Research my property before not after? Why do I need a permit?
Fire Department
When can I get a permit to burn brush?
Why do I need to get a smoke alarm inspection and where do I place them?
How often should I check my smoke alarm and carbon monoxide alarms to see if it is working?
Can I get my fire extinguisher recharged at the Fire Station?
How do I arrange a Tour of the Fire Station?
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Franklin Public Library
How do I get a library card?
I already have a library card, can I get it on my smartphone?
Do I need my card to check out library materials?
What are the benefits associated with my card?
Planning & Community Development
When are public hearings?
What is an Approval Not Required Plan (ANR)?
What is a subdivision?
What is a Site Plan?
How much time will it take to review and approve a site plan application?
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Public Works
I am selling my property and I need a final water/sewer/trash bill for my closing. What do I do?
How do I get a street light fixed?
How do I get a water meter installed?
When will leaves be picked up at curbside?
Where can I dispose of grass clippings, leaves and other yard waste?
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Recycling & Solid Waste
How much rigid plastic is recycled at the Recycling Center?
How much clothing is recycled in Franklin?
Snow & Ice Removal
Snow Removal Brochure and FAQ
Who determines the opening, closing or delayed opening of school during snow and ice storms?
Will trash and recyclables be collected during a snow storm?
Why is snow pushed into my driveway?
Do sidewalks receive the same priority as streets?
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Town Clerk/Election Administrator
How do I obtain a Copy of vital records?
Frequently Asked Questions on Dog Licensing
Where do I register to vote? Where do I vote?
How do I obtain or renew a dog license